Enterprise
Monitoring and Management
INFINETWORK's
Enterprise Monitoring and Management Services, MSP, are a new
level of IT service and support that improves the
reliability and performance of our clients' business
technology by continuously monitoring and proactively
managing their systems. For many businesses, their network
has become their primary method of communicating with their
customers, vendors and employees. As a result, it is crucial
to ensure that the network infrastructure is always
available and operating at peak efficiency. If any critical
device on the network suffers an outage, the downtime
results in lost productivity for the entire organization.
INFINETWORK
offers a tiered approach to its clients to address this
exposure.
Standard Plans:
|
Monitor |
-
24 x 7 Off-site
Monitoring
-
Standard
Features
-
Device Up/Down
-
Hard Disk Drive
Utilization
-
CPU/Memory
Saturation
-
Swap File
Utilization
-
LAN/WAN Traffic
-
Service Package
- 9 hours / quarter
-
CIO Telephone
Call Quarterly
-
Review Alarms &
Responses
-
Network
Recommendations
|
|
Manage |
-
24 x 7 Off-site
Secure Monitoring
-
Monitor Plan
plus 3 Custom
-
Remote
Administration Features
-
Software
Upgrades
-
Anti-Virus
-
Email
Maintenance
-
Router
Maintenance
-
Hardware/Software Drivers
-
MS Office
Service packs
-
Service Package
- 18 hours / quarter
-
CIO On-site
Visit Quarterly
-
Review Alarms &
Responses
-
Network
Recommendations
|
|
Secure |
-
24 x 7 Off-site
Secure Monitoring & Administration
-
Manage Plan
plus all Custom
-
Service Package
- 18 hours / quarter
-
CIO On-site
Visit Quarterly
-
Review Alarms &
Responses
-
Formal
Proposals
-
Additional
Security Setup
-
Security Police
Review
-
Security
Procedure Review
|
Options:
|
Email Scanning |
-
Spam Reduction
-
Email Virus
Checking
|
|
Security |
-
Port Scanning
Passwords
-
Email
-
Anti-Virus
-
File System
|
|
Bandwidth |
-
Verify
Bandwidth Requirements
-
Daily/Monthly
Utilization
|
|
Internet |
-
Internet
Tracking
-
Pop-up Blocking
-
Spyware/Adware
Removal
|
|
Disaster Prevention |
-
UPS Monitoring
-
Backup
Monitoring
|
|
Services |
-
Blocks in 10 hr
increments
-
3-Month Minimum
|
|
Web Application Firewall |
|
Discover why INFINETWORK is the best choice for
enterprise monitoring and management.
|
INFINETWORK
achieved status
of
Accredited Managed Services
Provider from the
MSP Alliance.
|
